Validation of the Maslach Burnout Inventory - General survey: An internet study

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Title:	Validation of the Maslach Burnout Inventory - General survey: An internet study
Author(s):	Bakker, A.B. ; Demerouti, E. ; Schaufeli, W.B.
Publication year:	2002
Source:	Anxiety, Stress, and Coping, vol. 15, iss. 3, (2002), pp. 245-260
ISSN:	1061-5806
DOI:	https://doi.org/10.1080/1061580021000020716
Publication type:	Article / Letter to editor
Please use this identifier to cite or link to this item : http://hdl.handle.net/2066/62630
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Subject:	Work, Health and Performance
Organization:	SW OZ BSI AO
Journal title:	Anxiety, Stress, and Coping
Volume:	vol. 15
Issue:	iss. 3
Page start:	p. 245
Page end:	p. 260
Abstract:	This study examined the factorial validity of the Maslach Burnout Inventory - General Survey (MBI-GS; Schaufeli et al ., Maslach Burnout Inventory Manual , pp. 19-26. Consulting Psychologists Press, CA) in eight different occupational groups of employees ( N = 2919), who were recruited through the Internet. Results of multi-group confirmatory factor analyses favored the proposed Three-Factor Model over alternative Two- and One-Factor Models. Exhaustion, cynicism, and professional efficacy were identified as separate burnout dimensions for the sample as a whole, as well as for each occupational group separately. This means that the factor structure of the MBI-GS is similar across a wide variety of occupations (including human services and technical professions), although there are differences between occupations regarding factor loadings, path coefficients, and error variances. In addition, MANOVAs produced significant gender age, and gender working experience interaction effects on burnout. Across occupations, females reported higher levels of burnout than males, particularly when they were relatively young or had relatively little working experience.