Multi-channel service retailing: The effects of channel performance satisfaction on behavioral intentions

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Publication year
2006
Author(s)
Birgelen, M.J.H. van
Jong, A de
Ruyter, J.C.
Source
Journal of Retailing, 82, 4, (2006), pp. 367-377
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Article / Letter to editor
Please use this identifier to cite or link to this item: https://hdl.handle.net/2066/46603   https://hdl.handle.net/2066/46603
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