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Title: Multi-channel service retailing: The effects of channel performance satisfaction on behavioral intentions
Author(s): Birgelen, M.J.H. van ; Jong, A de; Ruyter, J.C.
Publication year: 2006
Source: Journal of Retailing, vol. 82, iss. 4, (2006), pp. 367-377
ISSN: 0022-4359
DOI: http://dx.doi.org/10.1016/j.jretai.2006.08.010
Publication type: Article / Letter to editor

Please use this identifier to cite or link to this item : http://hdl.handle.net/2066/46603   http://hdl.handle.net/2066/46603

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Subject: Other research
Onderzoek overig
Organization: Relatiemanagement - t/m 2007
Former Organization: Relatiemanagement
Journal title:
Journal of Retailing
Volume: vol. 82
Issue: iss. 4
Page start: p. 367
Page end: p. 377

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