Effects of personal values on customer satisfaction: An empirical test of the value percept disparity model and the value disconfirmation model

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Publication year
2007
Author(s)
Bloemer, J.M.M.
Dekker, D.J.
Number of pages
16 p.
Source
International Journal of Bank Marketing, 25, 5, (2007), pp. 276-291
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Publication type
Article / Letter to editor
Please use this identifier to cite or link to this item: https://hdl.handle.net/2066/46096   https://hdl.handle.net/2066/46096
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