Effects of personal values on customer satisfactio: an empirical test of the value percept disparity model and the value disconfirmation model
Publication year
2003Publisher
Nijmegen : Strategie & Marketing - t/m 2007
Series
Working paper ; 2003-01-MKT
Publication type
External research report
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Organization
Relatiemanagement - t/m 2007
Marketing - t/m 2007
Subject
Working paper; Relationship ManagementThis item appears in the following Collection(s)
- Academic publications [248274]
- Nijmegen School of Management [18942]
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