A serious game to improve the verbal resilience against doorstep scams
Source
International Journal of Serious Games, 7, 2, (2020), pp. 89-119ISSN
Publication type
Article / Letter to editor
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Organization
SW OZ BSI CW
Journal title
International Journal of Serious Games
Volume
vol. 7
Issue
iss. 2
Languages used
English (eng)
Page start
p. 89
Page end
p. 119
Subject
Communication and MediaAbstract
Doorstep scams, scams in which con artists tell convincing but fraudulent stories in order to enter the house of a victim and/or steal personal belongings or information, have a high impact on victims. These victims are often elderly people. Existing campaigns mostly focus on the behavioural aspects that help to prevent a doorstep scam from happening, but verbal skills also contribute to the resilience of possible victims. In this research, a serious game is designed and evaluated for this purpose. The results of the evaluation are positive. The serious game is specifically seen as a valuable addition to existing training meetings.
This item appears in the following Collection(s)
- Academic publications [238441]
- Electronic publications [122523]
- Faculty of Social Sciences [29483]
- Open Access publications [97518]
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