Opening up the black box of civil servants’ competencies
SourcePublic Management Review, 22, 1, (2020), pp. 118-140
Article / Letter to editor
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Bestuurskunde t/m 2019
Public Management Review
SubjectInstitute for Management Research
Employees’ competencies are key to understanding individual performance. In this article, we investigate which competencies are considered important in government using the results of a survey among civil servants. Respondents listed 248 competencies they deemed necessary for their current and future job. To some degree, these competencies can be linked to three major governance philosophies, traditional Public Administration, New Public Management, and New Public Governance, but several other meaningful clusters of competencies can be distinguished as well, including creativity-related competencies and self-development skills. Based on our results, we draw lesson for civil servants and public (human resource) managers.
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- Academic publications 
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- Nijmegen School of Management 
- Open Access publications 
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