How does e-trust affect loyalty intentions on the Internet? A cross-national investigation

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Publication year
2004
Author(s)
Ribbink, D.
Riel, A.C.R. van
Liljander, V.
Lemmink, J.
In
Proceedings of the 9th International Research Symposium on Service Excellence in Management QUIS9
Annotation
QUIS9, 15 juni 2004
Publication type
Article in monograph or in proceedings
Please use this identifier to cite or link to this item: https://hdl.handle.net/2066/206476   https://hdl.handle.net/2066/206476
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