Boost Customer Loyalty With Online Support: The Case of Mobile Telecoms Providers

Publication year
2004
Author(s)
Riel, A.C.R. van
Lemmink, J.
Streukens, S.
Liljander, V.
Number of pages
20 p.
Source
International Journal of Internet Marketing and Advertising, 1, 1, (2004), pp. 4-23
ISSN
Publication type
Article / Letter to editor
If a DOI or any other persistent identifier is unavailable, please use the following repository identifier to link to this item: https://hdl.handle.net/2066/206457   https://hdl.handle.net/2066/206457
Display more details

Upload full text

Use your RU credentials (u/z-number and password) to log in with SURFconext to upload a file for processing by the repository team.