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Title: Health Care Communication Technology and Its Promise of Patient Empowerment: Unpacking Patient Empowerment through Patients' Identity Construction
Author(s): Visser, L.M. ; Bleijenbergh, I.L. ; Benschop, Y.W.M. ; Riel, A.C.R. van
Publication year: 2019
In: Thomas, W.; Hujala, A.; Laulainen, S. (ed.), The Management of Wicked Problems in Health and Social Care, pp. 103-116
Publisher: New York : Routledge
ISBN: 9781138103627
Series: Routledge Studies in Health Management
Publication type: Part of book or chapter of book

Please use this identifier to cite or link to this item : https://hdl.handle.net/2066/197568   https://hdl.handle.net/2066/197568

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Editor(s): Thomas, W.; Hujala, A.; Laulainen, S.; McMurray, R. prof.
Subject: Institute for Management Research
Organization: Personeelsmanagement
Methoden
Marketing
Book title: Thomas, W.; Hujala, A.; Laulainen, S. (ed.), The Management of Wicked Problems in Health and Social Care
Page start: p. 103
Page end: p. 116
Abstract:
Healthcare communication technology promises to empower patients and improve communication with their health care professionals. This chapter critically analyzes these claims based on an empirical study in the Netherlands. It concludes that, rather than providing a straightforward way to empower patients, technology blurs identities while at the same time constraining the scope of patients to undertake their own identity work.
Languages used: English (eng)

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