Health Care Communication Technology and Its Promise of Patient Empowerment: Unpacking Patient Empowerment through Patients' Identity Construction
until further notice
New York : Routledge
Routledge Studies in Health Management
InThomas, W.; Hujala, A.; Laulainen, S. (ed.), The Management of Wicked Problems in Health and Social Care, pp. 103-116
Part of book or chapter of book
Display more detailsDisplay less details
McMurray, R. prof.
Thomas, W.; Hujala, A.; Laulainen, S. (ed.), The Management of Wicked Problems in Health and Social Care
SubjectRoutledge Studies in Health Management; Institute for Management Research
Healthcare communication technology promises to empower patients and improve communication with their health care professionals. This chapter critically analyzes these claims based on an empirical study in the Netherlands. It concludes that, rather than providing a straightforward way to empower patients, technology blurs identities while at the same time constraining the scope of patients to undertake their own identity work.
Upload full text
Use your RU credentials (u/z-number and password) to log in with SURFconext to upload a file for processing by the repository team.