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Fulltext:
19493.pdf
Format:
PDF
Description:
publisher's version
Title:
Effects of personal values on customer satisfaction : an empirical test of the Value Percept Disparity Model and the Value Disconfirmation Model
Author(s):
Bloemer, J.M.M.
;
Dekker, D.J.
Publication year:
2003
Publisher:
Nijmegen : University of Nijmegen, Nijmegen School of Management
Number of Pages:
24 p.
Series:
Working paper series on research in relationship management ; RRM-2003-01-MKT
Publication type:
External research report
Please use this identifier to cite or link to this item :
http://hdl.handle.net/2066/19493
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Organization:
Relatiemanagement
This item appears in the following Collection(s)
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[171877]
Academic output Radboud University
Open Access publications
[50197]
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Electronic publications
[78155]
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Nijmegen School of Management
[10454]
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