Strategic Climate and Organizational Productivity: The Role of Work Satisfaction

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Title:	Strategic Climate and Organizational Productivity: The Role of Work Satisfaction
Author(s):	Voorde, F.C. van de ; Veldhoven, M.J.P.M. van ; Paauwe, J.
Publication year:	2009
In:	Solomon, G.T. (ed.), Proceedings of the Sixty-Sixth Annual Meeting of the Academy of Management [CD], pp. cd
Publisher:	[S.l.] : Academy of Management
ISBN:	[15438643]
Publication type:	Article in monograph or in proceedings
Please use this identifier to cite or link to this item : https://hdl.handle.net/2066/158357
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Editor(s):	Solomon, G.T.
Subject:	Work, Health and Performance
Organization:	SW OZ BSI AO FSW_Fac. algemeen
Book title:	Solomon, G.T. (ed.), Proceedings of the Sixty-Sixth Annual Meeting of the Academy of Management [CD]
Page start:	p. cd
Abstract:	This chapter is designed to test which of the competing perspectives, ‘work satisfaction as intermediary’ or ‘work satisfaction as outcome’, is more appropriate to describe the role of work satisfaction in the relationship between climate for efficiency, climate for service and productivity in business units. Longitudinal data obtained from more than 14,000 employees in 171 branches of a financial services organization provided no evidence for the ‘work satisfaction as intermediary’ perspective. Work satisfaction is not related to productivity in this study. In line with a ‘work satisfaction as outcome’ perspective, climate for efficiency is more associated with productivity than climate for service, and climate for service is more associated with work satisfaction than climate for efficiency. Across time a trade-off was found: climate for service at time point 1 is negatively related to productivity at time point 2, and climate for efficiency at time point 1 is negatively related to work satisfaction at time point 2. These findings highlight the need to study the differential effects of strategic climate types on work satisfaction and productivity.