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Fulltext present in this item
Fulltext:
142910.pdf
Format:
PDF
Description:
publisher's version
Title:
Complaining through the Internet: Determinants of after Complaint Satisfaction and Its Impact on Loyalty in the Telecommunication Industry
Author(s):
Bloemer, J.M.M.
;
Dun, Z. van
;
Ligthart, P.E.M.
Publication year:
2008
Source:
Journal of Chinese Marketing, vol. 1, iss. 3, (2008), pp. 25-41
Number of Pages:
17 p.
Publication type:
Article / Letter to editor
Please use this identifier to cite or link to this item :
https://hdl.handle.net/2066/142910
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Subject:
Relational Enterprise
Organization:
Marketing
Bedrijfskunde
Strategie
Journal title:
Journal of Chinese Marketing
Volume:
vol. 1
Issue:
iss. 3
Page start:
p. 25
Page end:
p. 41
Abstract:
Journal of Chinese Marketing
This item appears in the following Collection(s)
Nijmegen School of Management
[11790]
Open Access publications
[56712]
Freely accessible full text publications
Electronic publications
[87219]
Freely accessible full text publications plus those not yet available due to embargo
Academic publications
[187655]
Academic output Radboud University
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