e-HRM effectiveness in a public sector organization: a multi-stakeholder perspective

Abstract

Electronic HRM is increasingly gaining importance within working organizations and many of its adherents assume and express its advantages. Scientific support, however, is scarce and there is a lack of clarity regarding the contribution of e-HRM to HRM effectiveness. This article presents results from a qualitative study conducted at a public sector organization. Line managers and employees were interviewed to examine the linkages between the use of e-HRM applications and perceived effectiveness of HRM. Results of the analyses indicate that the appreciation of e-HRM applications is associated with HRM effectiveness, and reveals differences in the use of e-HRM between line managers and employees. Based on the results we emphasize the importance of a multi-stakeholder perspective in e-HRM research.