Business Process Redesign: The Wheel of Ixion

Abstract

This highly polemical and Dutch‐rooted article is intended as a contribution to the debates in both popular and academic literature about business process redesign and similar change programmes. Describes BPR and its logical successor, the “holonic” organization, as operational and technocratic instruments which endanger the well‐being of employees (and are therefore morally disreputable) and which undermine the organization’s strategic potential.