The process model of problem solving difficulty
Palermo, Italy : [S.n.]
InProc. System Dynamics Conference Palermo
Proc. System Dynamics Conf.
Article in monograph or in proceedings
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Methodologie van de Managementwetenschappen - t/m 2007
Methodenleer - t/m 2007
Proc. System Dynamics Conference Palermo
Groups and organizations, or in general multi-actor decision-making groups, frequently come across complex problems in which neither the problem definition nor the interrelations of parts that make up the problem are well defined. In these kinds of situations, members of a decision-making group have disagreements on what the problem is and/or how it should be solved. The study reported in this paper represents a causal loop diagram, which brings together different causes that lead the group members into disagreement. In this way features of individual and group decision-making can be integrated in a coherent framework. By analyzing the problem from a feedback point of view, we hope to clarify the self-perpetuating quality of these problems. The main feedback loops in this model were identified with the aim of pointing out key issues to keep in mind for interventions in complex problems. A small portion of this model was also quantified to show the possible creation of a sustained disagreement situation.
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