Cultural Intelligence as a Key Construct for Global Talent Management

Abstract

This chapter focuses on the competencies needed to undertake global talent management (GTM), according to the concept of cultural intelligence (CQ) and its four main dimensions. Using real-world examples and excerpts from interviews with relevant actors in this field, this chapter outlines the CQ concept, its four dimensions, their antecedents, and their intermediate and outcome variables, thus providing a total framework of CQ in the context of GTM. With such a framework, human resource managers and line managers can more effectively help develop the cross-cultural competencies of their talented employees to improve and enhance their firms’ global activities.