Addressing interpersonal communication needs through ubiquitous connectivity: Home and away

Abstract

This paper describes a user study regarding the human need to stay in touch with closely related people. The study was a combination of interviews and diaries. This user needs analysis has informed the design of a novel end-to-end communication system for helping closely related people, who are spread geographically, to stay in touch. The design concept is described in brief, followed by a summary of ongoing implementation and assessment work.