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Publisher’s version
Source
Journal of Service Management, 24, 2, (2013), pp. 112-129ISSN
Publication type
Article / Letter to editor
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Organization
Marketing
Journal title
Journal of Service Management
Volume
vol. 24
Issue
iss. 2
Languages used
English (eng)
Page start
p. 112
Page end
p. 129
Subject
Responsible OrganizationThis item appears in the following Collection(s)
- Academic publications [244127]
- Electronic publications [131122]
- Nijmegen School of Management [18531]
- Open Access publications [105159]
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