Customer demotion in hierarchical loyalty programmes

Thumbnail
Fulltext:
112026.pdf
Size:
130.0Kb
Format:
PDF
Description:
Publisher’s version
Download
Publication year
2014
Author(s)
Berlo, G.
Bloemer, J.M.M.
Blazevic, V.
Number of pages
16 p.
Source
The Service Industries Journal, 34, 11, (2014), pp. 922-937
ISSN
DOI
Annotation
05 juni 2014
Publication type
Article / Letter to editor
Please use this identifier to cite or link to this item: https://hdl.handle.net/2066/112026   https://hdl.handle.net/2066/112026
Display more details

Upload full text

Use your RU credentials (u/z-number and password) to log in with SURFconext to upload a file for processing by the repository team.