Reducing employee turnover through customer contact center job quality

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Publication year
2012
Author(s)
Aa, Z. van der
Bloemer, J.M.M.
Henseler, J.
Number of pages
17 p.
Source
International Journal of Human Resource Management, 23, 18, (2012), pp. 3925-3941
ISSN
DOI
Annotation
29 maart 2012
Publication type
Article / Letter to editor
Please use this identifier to cite or link to this item: https://hdl.handle.net/2066/111797   https://hdl.handle.net/2066/111797
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