2008, Article in monograph or in proceedings (Foley, K.J.; Hermel, J. (ed.), The Theories and Practices of Organizational Excellence: New Perspectives, pp. 477-500)
2008, Part of book or chapter of book (Baumgartl, B.; Mariani, M. (ed.), From Here to There: Relevant Experiences from Higher Education Institutions, pp. 11-31)