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 | publisher's version | 128.01 kB | Adobe PDF | Under Embargo
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| Title: | Multi-channel service retailing: The effects of channel performance satisfaction on behavioral intentions |
| Author(s): | Birgelen, M.J.H. van (181431122)
Jong, A de
Ruyter, J.C. |
| Publication year: | 2006 |
| Document type: | Article / Letter to editor |
| Journal: | Journal of Retailing |
| ISSN: | 0022-4359 |
| Volume: | vol. 82 |
| Issue: | iss. 4 |
| Start page: | p. 367 |
| End page: | p. 377 |
| Related link(s): | http://dx.doi.org/10.1016/j.jretai.2006.08.010 |
| Subject: | Relationship Management |
| Organization: | Relatiemanagement - t/m 2007 |
| Appears in Collections: | Academic bibliography
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Please use this identifier to cite or link to this item:
http://hdl.handle.net/2066/46603
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