DSpace at RU: Browsing DSpace

Browsing by Author Dun, Z. van

Jump to: 0-9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

or enter first few letters:

Showing results 1 to 2 of 2

Full Text	Issue Date	Title	Author(s)
	2011	Perceived customer contact centre quality: conceptual foundation and scale development	Dun, Z. van; Bloemer, J.M.M.; Henseler, J.
	2012	The role of the customer contact center in relationship marketing. Empirical studies on the added value of the quality of the customer contact center in relationship marketing, from a customer and employee perspective	Dun, Z. van

Showing results 1 to 2 of 2